Quote:
Originally Posted by Skittl1321
AFAIK our rink only refunds tots (or possibly just holds the registration for the future). So a 3-year old we can suggest they try again next session. And 8-year old needs to stick it out, or just quit.
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Yes, we only refund tots and only on their first session they try. Our sessions are 10 weeks. We do end up with some that the parents persist in signing up for the second session, and I'm not happy with that as they're told very clearly that there's no refund the second time so there's a leeeetttllee bit of pressure on the coach to make it work.