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  #26  
Old 11-14-2008, 10:48 PM
mikawendy mikawendy is offline
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Ooh, thanks for the warning. My DVD hasn't come yet, but I also ordered the entire flight for my FS event. I'll make sure to check mine to see if the entire group is there.
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  #27  
Old 11-20-2008, 04:26 PM
patatty patatty is offline
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Has everybody received their DVDs yet? I haven't received mine, and I lost the paperwork. Can somebody tell me the name of the company so that I can follow up? Thanks. Badaxel - I think I was in your group, so I hope my video doesn't cut me out too (I was 7th to skate that day!).
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  #28  
Old 11-21-2008, 04:02 PM
mikawendy mikawendy is offline
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Mine finally came. Well, it turned out that the post office had it as early as 11/14 (they said they left notice of the package, but we only got the more recent note saying we had to pick it up by x date or it would be returned to sender). A helpful man at the post office gave me a number to call b/c he said they've been trying work with this issue with the letter carriers.

I ordered the entire flight, and all the skaters in my group were indeed included.

It was Productions East video. I'm not sure of the phone # but maybe it's Googleable?
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  #29  
Old 11-22-2008, 10:27 AM
patatty patatty is offline
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Thanks for the info. I actually received a message from them yesterday, saying that the post office had returned my video with the stamp "no such address". That's news to me, since I have lived there for 10 years. Hopefully I'll get it when they resend it.
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  #30  
Old 12-05-2008, 12:09 PM
badaxel badaxel is offline
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Patatty-
Did you ever get your video?? I'm STILL waiting for mine!!!!! I've called so many times I've lost count!!!!! Every time they say they'll check and call me back, which they don't, or I leave a message and never hear back!!! AAAAAHHHHHH! I'm never, ever, ever ordering a video from these shmucks again! (Can I say that on here??)
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  #31  
Old 12-05-2008, 04:31 PM
stacyf419 stacyf419 is offline
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Quote:
Originally Posted by badaxel View Post
Patatty-
Did you ever get your video?? I'm STILL waiting for mine!!!!! I've called so many times I've lost count!!!!! Every time they say they'll check and call me back, which they don't, or I leave a message and never hear back!!! AAAAAHHHHHH! I'm never, ever, ever ordering a video from these shmucks again! (Can I say that on here??)
That's a real shame - I had called a few days after the competition and asked them if and when it was going out, and they looked up my name while I was on hold and told me when it was sent - got it a few days later.

If you get a live person on the line, don't let them hang up - tell them you'll hold, or ask to speak to the manager! It must be so frustrating.
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  #32  
Old 12-06-2008, 07:18 PM
patatty patatty is offline
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Quote:
Originally Posted by badaxel View Post
Patatty-
Did you ever get your video?? I'm STILL waiting for mine!!!!! I've called so many times I've lost count!!!!! Every time they say they'll check and call me back, which they don't, or I leave a message and never hear back!!! AAAAAHHHHHH! I'm never, ever, ever ordering a video from these shmucks again! (Can I say that on here??)
I did finally get my video last week. I'm sorry you didn't get yours, but if it's any consolation, your program looked fantastic. I can only hope to skate like that someday. I envy that axel! I hope you get your video soon so that you can see it!
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