Alexa
08-19-2003, 10:46 AM
I am curious how other rinks pro shops are run and how skate repair is handled as I am frustrated with the repair work at my rink.
I am only a recreational skater, so the comfort of my skates is not of the utmost importance, however I did spend money on them and would like them to fit the best they can. My situation is that I have taken them in to be punched out in some spots twice. The first time went fine, but they were a bit conservative as they did not want to overdo it which is understandable. After that visit I have never had good service because the people I deal with do not have a clue about the skate shop services. They never call to say when they are done, nor is it guaranteed when you pick them up that anything was done to them--for all I know they sat on a shelf the whole time. Since this time I would like the service done correctly, I have emailed one of the managers with my concern, and hopefully that will help.
I was just wondering how other rinks handle this.... Do most of you have rinks with a larger shop/repair service that always has someone there staffed for the shop?
I am only a recreational skater, so the comfort of my skates is not of the utmost importance, however I did spend money on them and would like them to fit the best they can. My situation is that I have taken them in to be punched out in some spots twice. The first time went fine, but they were a bit conservative as they did not want to overdo it which is understandable. After that visit I have never had good service because the people I deal with do not have a clue about the skate shop services. They never call to say when they are done, nor is it guaranteed when you pick them up that anything was done to them--for all I know they sat on a shelf the whole time. Since this time I would like the service done correctly, I have emailed one of the managers with my concern, and hopefully that will help.
I was just wondering how other rinks handle this.... Do most of you have rinks with a larger shop/repair service that always has someone there staffed for the shop?