New skates hurt - advice needed

[skatesheffield]

Just bought my daughter a new pair of Edea skates (previously had Nancy and Risport with no problems) and, although they do not rub anywhere, she is complaining that they make her feet ache and has been unable to skate in them for more than ten minutes. Tried wearing them in house but same happens and then she gets pins and needles. Have put in shock absorbent insoles but makes no difference.

Not able to return them as they have been sharpened at MK factory and also worn on ice.

Does anyone have any advice on what to do now?

[Kevinchoy]

U sure the skates fit well?
is area of pain = area of pins and needles?
Pins and needles is caused by nerve compression, so I guess the boot maybe too small for her.
Can try use Bunga gel pad to relieve the pressure, but you need to know where the nerve is being compressed to know where to put the pad.

[Isk8NYC]

Was she measured for these skates at a pro shop? Assuming it's a sizing issue, they should exchange them since it's their mistake for giving her the wrong size. If you didn't have her measured or bought them anywhere else (internet, mail order, sporting goods store or other), you're probably out of luck.

In any case, it sounds like they're too narrow for her feet. Yes, there are widths to skates, just as there are to shoes.

Take the insole out and lay it on the floor. Have her step on it and see if the sides of her feet are hanging off. If they are, it's a width issue. Check the length, too - sometimes people end up with a bigger size skate to make up for a too-narrow width. Too long skates are dangerous - easy to trip/fall - and the skaters end up frustrated because they can't control their feet on the ice.

If they're too narrow, you can try these tricks:
∙ Switch to a very thin sock or even just tights/pantyhose.
∙ Use a very thin insole, preferably the one that came with the skates.
∙ Have the skates stretched (or molded) at a good pro shop.
(If you didn't buy them from the pro shop, you might have to pay a fee.)

Good luck and welcome to the Forum!

[Sessy]

Get them punched out at the ankles if that's the problem, and get compeed gel pads and/or bungapads for where it's hurting.

If none of that is the problem it's an issue with foot size and measuring and you can only sell it and buy something else.

[skatesheffield]

Thanks a lot for all your advice, we've measured the insole against her old ones and the new ones are narrower and so they probably are too small for her. Will phone the shop tomorrow and see what they say as they fitted them and hope that they accept it is their fault.

update..
been back to shop and they exchanged them for a pair of Jacksons.
Again, thanks for your help we used the advice from here to explain to the shop how we felt they were the wrong fit and they offered us an exchange no problems.